Carol Nelson arrived in Beckindale in 1991 as a new barmaid for The Woolpack. Carol had previously been a barmaid at the King of Prussia pub in Robblesfield for six years. Carol would be joined by her daughter Lorraine eight months later.
Carol left Beckindale in November 1993 to live and work in Skipdale and to be closer to Lorraine, who was studying at college there.
Notable dialogue
- First line: "Mr Turner? I'm Carol Nelson, your four-thirty appointment." (Episode 1595)
- Last line: "And this is a £10 telephone card from Mr. Turner!" (Episode 1820)