Dr Norton is a doctor who checked over Andy Sugden after he was admitted to Hotten General Hospital in November 2015, after a car crash. Dr Norton told Andy's siblings Robert and Victoria that he was recovering well from the smoke inhalation. Five months later in April 2016, Andy was again admitted to hospital after Lawrence White paid a thug to beat him up, believing Andy was sleeping with his wife Bernice. She informed Andy that all his cuts were superficial and he should be able to go home the following day.
Despite being credited as 'Doctor' on both of her appearances, Dr Norton's name is visable on a whiteboard above Andy's hospital bed.