Florrie Arnold is the wife of Len Arnold. Following a sermon Donald Hinton gave in church, Len and Florrie confronted him under the belief they had directed it at them. Both Donald and Florrie were shocked when Len quit Florrie's cleaning job on her behalf. Florrie went to visit Donald, and Donald managed to convince her to look after her mother over the holiday. Donald realised he needed Florrie as a cleaner to keep the village hall in shape, and Florrie took back her old job - to Len's fury. However, Len had been made redundant and began to hit the bottle. Florrie is thrilled when Len turns himself around and apologises to Donald, requesting that he rehires her.