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Isobel Jeffries was Lorraine Nelson's headteacher. Isobel visited Lorraine's Mother, Carol, during February 1993, concerned that Lorraine was attempting to buy friendship from her classmates. She visited Carol again a week later to inform her that Lorraine had failed to attend school for several days. With Lorraine having recently disclosed a history of child sexual abuse, Isobel arranged for Lorraine and Carol to speak to a social worker. 

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