Louise was Liv Flaherty's solicitor in April 2018. She visits Liv about the case, and agrees not to mention Liv's father Gordon Livesy. She informs Liv and her caregivers Aaron Dingle and Robert Sugden that Lisa Dingle may not be able to speak up for Liv, but they still run a good case regardless. Upon leaving Mill Cottage, Louise came across old friend Joe Tate and he invited her for a coffee.
Louise was credited as "Solicitor" despite her name being given in dialogue.