An unnamed Social Worker from Children's Social Care visited the Thomas family in May 2016 after dementia suffer Ashley Thomas accidentally left his eight-year-old son Arthur at Hotten General Hospital. Ashley's wife, and Arthur's mother, Laurel questioned the need for a social worker visit and assured her the events of the previous day were a one off and they'd never let Arthur come to any harm. The social worker assured Ashley she wasn't trying to limit the time he spent with Arthur, but recommended that a third party should be present when Ashley was looking after him.

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