Steve Ludgate is an award judge, who entered The Woolpack into a pub award ceremony. In August 2016, pub landlady Charity Dingle and barman Jermaine Bailey suspected that Steve may be spying on them. Later Rodney Blackstock suffered a heart attack due to not taking his medication. Charity and Steve helped him calm down again. After Steve introduced himself, Charity made arrangements with him for the following day.

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